Technology & Product Management
Technology Consulting
What is the right technology(s)? Who is the right partner(s)? Should we build it ourselves? What is the cost-benefit? These are the crucial questions all companies must ask when thinking about the future, and DNC wants to help you unlock the value of partnership so you can focus on your core business. Evaluating internal vs. external, if external then which partner, and determining how it all comes together is where we help you see clearly.
Have you throught about or wanted to see how any of the following might apply to improving your business?
Artificaial Intelligence (AI): AI can automate repetitive tasks, improve customer service with chatbots, and provide data-driven insights for better decision-making. It can also help create more personalized marketing and augment software development. The use cases continue to unfold!
Customer Relationship Management (CRM) & Customer Experience (CX) Technology: From software like Saesforce and Hubspot, to tools like AI chatbots and marketing communications software, these new technologies can help organize and personalize customer outreach, elevating the overall customer experience to new heights.
Internet of Things (IoT): IoT allows devices to communicate with each other, generating real-time data that can optimize workflows, improve asset management, and enhance remote monitoring.
Distributed Technology & Blockchain: Technologies like blockchain can enhance security and transparency in operations, such as supply chain tracking and secure digital transactions. It can build trust with customers and partners by ensuring data integrity and validating transactions. The new digital economy is embracing models that create real value (see examples: California DMV vehicle titles, personal data, Non Fungible Tokens (NTFs).
Augmented Reality (AR) and Virtual Reality (VR): AR and VR can create immersive experiences for customers, whether for virtual product demonstrations or interactive marketing campaigns. It sounds fancy, and the technology improves by the day, but you’ve likely already interacted with it on multiple occassions in everyday life.
Cryptocurrency & Virtual Currency: While still emerging, cryptocurrency can offer new ways to conduct transactions and potentially attract tech-savvy customers. Despite volatility issues, Bitcoin (BTC) has grown to become a legitimate global asset class, with many other examples innovating and bringing real world value (see examples: Ethereum (ETH), Solana (SOL), Tether (USDT)).
Product Management
Depending where our clients sit in the process and product lifecycle, we step in for part of or to support the entire process: Conducting research to clearly document the company’s market, user personas, and competitors. Establishing the product vision and communicating that vision to the respective stakeholders. Developing a strategic plan. Creating and maintaining the product roadmap. Collecting feedback and data for continued iterations.
Project Acceleration and Support
Regardless of the chosen project management methodology - Waterfall, Agile, Scrum, Hybrid, etc. - achieving your goals and meeting success criteria within targeted timeframes is critical. We work directly with senior leadership and internal project teams to deliver hands-on project management and leadership consulting, covering project implementation, execution and measurement.
Request for Proposal (RFP)
Vendor identification and selection is challenging. DNC can manage the end-to-end entire process for our clients, from Request for Information (RFI) and requirements gathering through contract negotiations. We identify the key market players pertinent to your needs, their pricing and the service levels to expect. We evaluate and guide our clients through a process to obtain the best possible business deal and strategic partnerships for optimizing your business.
Vendor Management
If you need help implementing a new vendor, or are seeking to strengthen an existing vendor relationship, DNC would like to help. Quarterly, semi- and/or annual reviews, service level agreements (SLA), restructuring contracts, negotiating terms, and facilitating workshops to create alignment are examples of tools we use to maximize vendor value to the company.
